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HomeMy WebLinkAboutVisitor Services and Information Advisory Committee Minutes September 10, 2008_201402041408038790 Minutes of Visitor Services Advisory Committee Wednesday, September 10, 2008 Land Bank Conference Room In attendance: Kate Hamilton, Director, David Sharpe, Office Administrator, Kevin Dugan, Assistant Administrator, James Blunt, Diane Reis Flaherty, Gene Mahon, Louise Swift, and Linda Williams. Gene called the meeting to order at 3:05pm and made a motion to waive the reading of the minutes of the previous meeting and the motion was carried. David Sharpe started by reviewing the statistics for the past season. He stated that the total number of visitors was very close to last year. Kevin then reported on the lodging business and the fact that of the lodging establishments that stayed in touch with NVS on a daily basis, most of them stated that this was a very good season for them. Our number of placements was very strong as there seemed to be many visitors who came over for the day and then upon arrival came into the office and decided to stay overnight. It was also noted that we had 4 weekends in a row that the Island was sold out. David then reported on the restaurants and informed the committee that the restaurant list will be started up again at the beginning of October. Kate then brought up a discussion of the new annex office on Washington Street and asked David to update the committee on the statistics. David stated that approximately 30 – 50% of the visitors at the annex were there for either bus information or with questions regarding bathroom availability. Kate then advised that she has made inquiries regarding port-a-potties for the annex as the bathroom situation is something that needs to be addressed. David then mentioned that most of the visitors who came into the annex were happy with the facility, but many did express concern about the lack of public bathrooms. Kate will be meeting with the Greenhound people on Wednesday the 17th to discuss future plans for the building. Gene stated that in his opinion he felt that an airport location is far more important than the Greenhound site. He also feels that both the current kiosk on Straight Wharf and the former NVS Steamship Authority location are better suited to NVS. Linda Williams said that she will speak to Al Peterson regarding the possibility of an airport location for NVS. Kate then spoke about the Town of Nantucket 2010 budget. She said that we will be approximately $50,000 short and will not be subsidized by the Town. The number of rooms is down and therefore the Room Occupancy Tax is down as well. Discussion then ensued regarding the fact that we need to push hard for the Room Occupancy Tax to be collected on private rentals. Kate told the committee that the Plum TV and Geno TV17 “Inside Scoop” was not only very successful but was at no cost to Visitor Services. Kate said that it definitely increased traffic in the office. Kevin’s participation in the TV17’s show was both very entertaining and has become a signature program boosting the office. We plan on doing it again next year. Diane then mentioned that she feels that we need more fall activities to attract additional tourists in the shoulder season. It was suggested that perhaps Children’s Beach could be used as a venue for some kind of activity similar to what was done at the Dreamland for the Farmer’s Market. Gene stated that it is very difficult to plan fall activities as the planning and organizational work must be done during the summer and everyone is busy. Work has begun on the 2009 T&L brochure with the printing reduced to 40,000. Kate also stated that all listed including cottages that are not in the NLA of Chamber will have to pay to be included. NAREB will also be asked to list their offices. The meeting was then adjourned by Gene at 4:10pm.